Privacy Policy

Effective January 1, 2026

Sunhaven Ontario Sunrooms & Patios, ontariosunroomsandpatios.com, quotes@ontariosunroomsandpatios.com

What this policy covers

This policy explains what information Sunhaven Ontario Sunrooms & Patios collects when you visit our website, fill out a form, or call us, and what we do with it. We're a sunroom contractor in Ontario, CA, and we only ask for what we need to answer your questions, give you an estimate and do the work.

This policy was last updated in October 2026. If we change it, we'll post the new version on this page.

Information we collect

When you fill out our contact or estimate form, we collect what you type in. That's usually your name, phone number, email address, the address of the property, and details about the sunroom, patio cover or enclosure you have in mind.

When you call or email us, we keep a record of your contact details and what we talked about, so we can follow up and don't have to ask you the same questions twice.

When you browse the site, basic information is collected automatically, such as your browser type, the device you're using, the pages you visit, and roughly where you're visiting from. This comes from cookies and analytics tools, which are covered below.

How we use your information

We use what you send us to reply to you, schedule your estimate, prepare a quote, plan and build your project, and keep in touch while the job is underway.

We use site information to see which pages people find useful and to fix what isn't working. We may also contact you after a job to check that you're happy with the work. We won't add you to marketing lists you didn't ask for.

Who we share it with

We don't sell your personal information, and we don't share it with other businesses for their own marketing.

We share information only when it's needed to run the site or do your job. Our website forms are handled by an outside form service, and our site uses hosting and analytics providers. These companies process information on our behalf. We may also share project details with suppliers or with a city or county office when a permit or inspection requires it, and we'll share information if the law requires us to.

Cookies and analytics

Cookies are small files your browser stores so a site can remember things between visits and count how it's being used. We use them to understand traffic on the site, not to identify you personally.

You can block or delete cookies in your browser settings. The site will still work, but some features may not remember your choices.

How long we keep it

We keep estimate requests and messages for as long as we need them to answer you and follow up. If you hire us, we keep project records, such as contracts, plans and invoices, for as long as we need them for warranty work, taxes and legal requirements.

When we no longer need information, we delete it or remove anything that identifies you.

Your choices and rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. You can also ask us to stop contacting you at any time. California residents may have additional rights under state privacy law, and we'll honor those requests where they apply.

To make a request, reach us through our contact page or call (909) 738-1566. We may need to confirm who you are before we change or release anything, so your information doesn't end up with the wrong person. We won't treat you differently for asking.

Keeping your information safe

We use reasonable steps to protect what you send us, and we limit access to the people who need it to do your job. No website or email system is perfectly secure, so please don't send payment card numbers or passwords through our forms.

Children's privacy

Our site is meant for homeowners and adults planning home projects. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Questions or concerns

If you have a question about this policy or think we've mishandled your information, tell us and we'll look into it. Call (909) 738-1566 or send a message through our contact page. You can learn more about who we are on our About page.

Sunhaven Ontario Sunrooms & Patios, Ontario, CA 91762.